Health & safety
Think safe. Work safe. Home safe.
Health and safety are at the core of everything we do. Our safety motto – Think Safe. Work Safe. Home Safe. – guides how we deliver our services every day. This approach depends on active involvement from every employee, with each person taking responsibility not only for their own safety and well-being but also for that of their colleagues.
We also provide comprehensive support through employee assistance programmes. These services are available 24/7 and cover emotional, physical and financial well-being, ensuring our people have the support they need, whenever they need it.

Motorway Safety and Travel Guidance FAQ
What should I do if my vehicle breaks down on the motorway?
- If possible, leave the motorway at the next exit.
- If you cannot, indicate early and pull onto the hard shoulder as far left as possible.
- Turn your steering wheel to the left, so the vehicle moves away from traffic if struck.
- Maximise the distance between your vehicle and live traffic. Where safe, position the passenger side on the verge (this may not be possible in winter due to soft ground).
- Switch on your hazard lights.
- Exit the vehicle by the passenger side only.
- Wear a high-visibility vest, if available.
- Move behind a safety barrier or to higher ground, away from the carriageway.
- Do not attempt repairs, including changing a tyre, on the hard shoulder.
- Contact the Motorway Operations Control Centre on 0818 715 100.
- If you do not have a working mobile phone, use the nearest emergency roadside telephone, which connects directly to the Control Centre.
How should I drive in adverse or severe weather conditions?
Icy or snowy conditions
Driving in wintry conditions requires extra care and concentration.
- Check local and national weather forecasts before traveling.
- Clear all windows and mirrors before setting off.
- Reduce speed and increase stopping distance — braking takes longer on icy roads.
- Manoeuvre gently; avoid harsh braking or acceleration.
- Use dipped headlights in poor visibility.
- Check tyres (including the spare) for correct pressure and minimum tread depth of 1.6mm.
Severe wet and windy conditions
If travel is necessary:
- Prepare your vehicle in advance and ensure your mobile phone is fully charged.
- Check tyres, fuel levels and general roadworthiness.
- Check national and local weather forecasts and alerts on road conditions.
- Use dipped headlights in poor visibility.
Fog lights should only be used when visibility is less than 100 metres. - Increase the distance to the vehicle in front — the 2-second rule becomes at least 4 seconds in wet conditions.
- Be alert for strong gusts, particularly in exposed areas.
- Never stop on a motorway to remove debris.
- Avoid driving through surface water — depth may be unclear and hazards hidden.
- Reduce speed to minimise the risk of aquaplaning particularly on roads where 100kmph/120kmph speeds apply.
- Avoid using cruise control.
- After driving through water, brake gently for a short distance to dry the brakes.
Fog
Fog significantly reduces visibility and increases collision risk.
- Reduce speed and drive with extreme caution.
- Use dipped headlights and fog lights where visibility is poor.
- Do not use full beam headlights — they reduce visibility and dazzle other drivers.
- As fog develops, check mirrors and slow gradually.
- Avoid following the tail-lights of the vehicle ahead — this can lead to tailgating.
- Watch for vehicles travelling without lights.
- Keep your windscreen clear of mist and condensation.
What should I do when approaching roadworks or traffic management?
Roadworks often involve reduced speed limits, narrow lanes and temporary layouts. Your actions protect both you and road workers.
Before and when approaching
- Obey all temporary speed limits — they are mandatory and often enforced.
- Watch Variable Message Signs (VMS) for lane closures and congestion warnings.
- Move into the correct lane early.
- Stay in lane and do not weave to overtake.
Driving through roadworks
- Reduce speed gradually before entering the works.
- Increase following distance beyond the normal 2-second rule.
- Merge ‘in turn’ – like a zipper – where lanes are closing.
- Watch for hazards like construction vehicles, narrow lanes and changed layouts.
- Focus on the road ahead — not the works.
- Never drive through work zones or areas closed by cones or barriers.
Special situations
- If you break down within roadworks, use emergency refuge areas or the hard shoulder where available.
- Exit the vehicle by the passenger side and stand behind safety barriers.
- Do not overtake convoy vehicles displaying “Convoy Vehicle – No Overtaking”.
Leaving roadworks
- Do not accelerate until you have passed the “End of Roadworks” sign.
Key reminders
- Slow down
- Follow signs and speed limits
- Merge in turn
- Keep a safe distance from vehicle in front
- Stay alert & focus on the road
- Never enter work zones
- Don’t overtake in restricted road works areas
RSA Mobile Lane Closures
RSA Motorway Safety
The RSA Motorway Safety campaign demonstrates when and how to change lanes correctly on a motorway. You should only use the hard shoulder in the case of an emergency, call for help and wait at a safe place, behind the barrier. Never ever walk on a motorway.
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